AI Receptionist for Trades & Home Services.
Never miss a job call again. Your AI receptionist captures every enquiry, routes emergencies, and books work — even while you’re up a ladder.
Missed Calls Cost You Jobs.
When you’re on site, your hands are full — literally. According to Ofcom communications research, phone remains the primary contact method for UK consumers hiring tradespeople, and the Federation of Small Businesses (FSB) reports that missed calls are one of the most common causes of lost revenue for sole traders. Every unanswered call is a potential job walking straight to a competitor. Voicemail doesn’t cut it. Customers with burst pipes, faulty wiring, or urgent repairs aren’t going to wait. They need someone to pick up, understand the problem, and confirm you’re on it. That’s exactly what our AI receptionist does.
An AI Receptionist Built for Tradesmen.
Purpose-built to handle the types of calls trades businesses receive every day — from routine quotes to emergency callouts.
Job Enquiry Capture
Captures the type of work needed, urgency level, property location, and contact details — then sends you a complete job brief you can quote from.
Emergency Callout Routing
Identifies emergencies like burst pipes, gas leaks, and electrical faults. Sends you an immediate alert so you can prioritise urgent work and respond fast.
Quote Request Handling
Gathers the full scope of work from the caller — measurements, materials, access details — so you can prepare accurate quotes without a callback.
After-Hours Coverage
Captures weekend and evening emergency calls when you’re off the tools. No more missed opportunities from out-of-hours enquiries sitting in voicemail.
The Protocol.
Forward Your Calls
Redirect your business line to your AI receptionist when you’re on a job, after hours, or whenever you need coverage. Takes two minutes to set up with any mobile provider.
AI Handles the Call
Your AI receptionist answers naturally, identifies the type of work, captures all the details, and determines urgency. Emergency calls trigger an instant alert to your phone.
You Get the Brief
A complete job summary lands in your inbox or CRM — caller details, job description, urgency, and location. You follow up when you’re ready, with all the information you need.
Common Questions.
That’s exactly what it’s designed for. When you’re on site and can’t answer, your AI receptionist picks up, gathers all the job details, and sends you a summary. You never miss an enquiry, and callers get a professional response instead of voicemail.
The AI is trained to recognise urgency signals — keywords like “burst pipe,” “no power,” “gas smell,” or “flooding.” When it detects an emergency, it flags the call as high priority and sends you an immediate alert via text or app notification, so you can respond within minutes.
You can configure the AI to share indicative pricing ranges if you want — for example, “a standard boiler service typically starts from £80.” For bespoke work, it captures the full scope of the job so you can provide an accurate quote yourself when you follow up.
Yes. You simply set up call forwarding from your existing number to your AI receptionist line. When you’re available, calls ring you as normal. When you’re busy or don’t answer, they divert to the AI. No need to change your number or print new business cards.
That’s the most common setup for sole traders. The AI handles every call during working hours while you focus on the job in front of you. At the end of the day, you review your job briefs and follow up at a time that suits you — no rushing off a ladder to answer your phone.
Plans start from £197 per month with no long-term contracts. For a sole trader, that’s less than the value of a single missed callout. You can cancel anytime, and there are no setup fees. View full pricing details.
UK tradespeople lose an average of £24,000 per year to missed calls[2]. A Fix Radio survey found 60% of tradespeople struggle to answer while working[1], and research shows 80% of callers won’t leave a voicemail[3] — with 62% immediately calling a competitor. At £197/month, the AI receptionist pays for itself if it captures just one or two additional jobs per month.
References
- Fix Radio / Builders Station (2024). Survey of 220+ UK tradespeople: 60% struggle to answer phone while working; 34% admit they lose work by not answering; 72% worry about losing work from missed calls. fixradio.co.uk
- DigitalX Marketing (2026). “UK Trades Losing £24,000 in Annual Revenue as Over 60% of Calls Go Unanswered.” Study of inbound calls to home service businesses. digitalx.marketing
- Forbes / BIA Kelsey. 80% of callers sent to voicemail do not leave a message. PATLive research: 85% of unanswered callers never try again; 62% immediately call a competitor. patlive.com
- Checkatrade (2026). Emergency plumber call-out charges: average emergency callout including parts £250–£400. checkatrade.com
- Federation of Small Businesses (FSB). UK Small Business Statistics. Missed calls identified as one of the most common causes of lost revenue for sole traders and small trades businesses. fsb.org.uk
- Ofcom. UK Communications Market Report. Phone remains the primary contact method for UK consumers hiring tradespeople and home service providers. ofcom.org.uk
Stop Losing Jobs to Missed Calls.
Book a free consultation and we’ll build an AI receptionist tailored to your trade. No contracts, no pressure.
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