Voqal AI + Pipedrive.
Turn every inbound call into a deal. Voqal AI connects to Pipedrive so contacts are created, activities are logged, and deals move through your pipeline — automatically, from the first ring.
How the connection works.
Voqal AI connects to Pipedrive via the REST API using your API token. When a call ends, the integration searches for the caller in your Pipedrive contacts by phone number or email. If a match is found, the person record is updated. If the caller is new, a person and optionally an organisation are created automatically.
For every call that qualifies as a sales opportunity, a deal is created in the pipeline and stage you specify. The deal title, value, and expected close date are set based on the conversation. Activities are logged against the deal and person records, giving your sales team full context without switching tools.
Pipedrive's visual pipeline is designed for sales velocity, and the Voqal AI integration feeds it directly. Your reps open Pipedrive and see fresh deals waiting — complete with transcripts, contact details, and next steps — ready to action.
Data that flows automatically.
Deal Creation from Calls
Every qualifying call creates a deal in your chosen pipeline with the correct stage, value, and associated contact. Non-qualifying calls still log the activity without cluttering your pipeline.
Activity & Note Logging
Each call is logged as a completed activity on the relevant person and deal records. The activity includes the full transcript, duration, outcome, and any follow-up actions identified during the conversation.
Contact & Organisation Sync
New callers are added as person records with their name, phone, email, and company. Organisations are created or linked automatically. Existing records are updated — never duplicated.
Pipeline Stage Automation
Deals can be moved to the next stage based on call outcomes. A callback request moves the deal to "Follow Up". A confirmed booking moves it to "Won". You define the rules, Voqal AI executes them.
Live in three steps.
Connect via Pipedrive API
Copy your Pipedrive API token from Settings and paste it into the Voqal AI dashboard. The connection is established instantly with encrypted, scoped access.
Map Your Pipeline Stages
Select which pipeline receives new deals and map call outcomes to pipeline stages. Configure custom field mappings for any additional data you want to capture.
Activate Call Routing
Take a test call to verify deals and activities appear correctly in Pipedrive, then switch the integration on. Your pipeline starts filling from the next call.
Built for teams that sell with Pipedrive.
Pipedrive is built for sales teams that value speed and simplicity. The Voqal AI integration feeds your pipeline directly, so reps spend time selling instead of logging calls.
- Sales-led teams — every inbound call becomes a deal with full context, so reps can follow up within minutes instead of hours.
- Agencies tracking client deals — call activity is logged against the right deal and organisation, giving account managers complete visibility.
- Businesses using Pipedrive LeadBooster — phone leads are captured alongside chatbot and web form leads, keeping your entire funnel in one pipeline.
- Teams with multiple sales pipelines — calls are routed to the correct pipeline based on enquiry type, service, or location.
- Outbound teams with inbound overflow — inbound calls that arrive while reps are prospecting are handled by Voqal AI and added to the pipeline automatically.
Common questions.
Yes. When a call qualifies as a sales opportunity, Voqal AI creates a deal in your chosen pipeline and stage automatically. The deal title, value, expected close date, and associated contact are all set based on information captured during the conversation.
Yes. You can map call data to any custom field on persons, organisations, or deals in Pipedrive. This includes text fields, single and multiple options, numerical fields, and date fields. Mappings are configured through the Voqal AI dashboard with no coding required.
Yes. If you use multiple pipelines in Pipedrive, Voqal AI can route deals to the correct pipeline based on the call's enquiry type, source, or any other criteria you define. Each pipeline can have its own stage mappings and field configurations.
Yes. Voqal AI complements LeadBooster by capturing inbound phone leads that chatbots and web forms cannot reach. Calls create the same lead and deal records, so your entire pipeline stays in one place regardless of how the lead was captured.
Voqal AI logs calls as activities of type "Call" in Pipedrive. Each activity includes the call transcript, duration, outcome, and any notes. You can also configure follow-up activities such as callbacks or emails to be created as separate activity items with due dates.
Ready to connect Pipedrive?
Book a demo and we'll show you deals being created in Pipedrive from live calls. Setup takes under 10 minutes on any Pipedrive plan.