About Voqal AI

The team behind your AI voice agent.

Voqal AI Ltd builds bespoke voice models for UK and US businesses. With 5.5 million UK SMEs relying on inbound phone calls (Federation of Small Businesses, 2024) and 91 million active UK mobile subscriptions (Ofcom, 2024), phone communication remains the backbone of British commerce. We eliminate friction through continuous availability — engineering conversations so your team can focus on what matters.

Founder & CEO

Thomas Parry

Connect on LinkedIn

15 years of B2B and B2C experience in sales, business communications, and automation. Specialises in AI voice technology, telephony integration, and ensuring no business call goes unanswered.

Co-Founder

Charlie Todd

Charlie’s passion is identifying opportunities to streamline with AI. With international business experience and a strong understanding of how companies operate day to day, he helps clients spot where automation can remove friction, improve response times, and create measurable growth.

Sales Director

Augusta Steffy

5 years in real estate, bringing operational insight and deep understanding of client-facing communication. Leads sales conversations, supports client onboarding, and helps tailor each voice agent around the way customers actually enquire, book, and buy.

Strategic Partner

Adrian Wilkinson

Three decades operating across businesses worldwide, with a unique understanding of how operations actually run and how the systems behind them either help or hinder. Adrian brings vast experience implementing AI inside real businesses — identifying where it adds genuine impact and where it simply doesn’t belong.

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Lead Engineer

Dev Team

Our engineering team specialises in conversational AI, real-time voice synthesis, and telephony infrastructure. They build, test, and deploy every voice agent — handling everything from NLP model tuning to CRM integration and call-routing architecture.

What we stand for

Every business deserves a world-class front door.

A missed call used to mean a lost customer — and for most small businesses, it still does. We build the kind of receptionist most companies can’t afford: available every hour, trained on every detail, and ready to answer in under two seconds. No hold music, no voicemail, no excuses.

Registered

Voqal AI Ltd

Company No. 17080303

Based

Manchester, UK

Serving UK & US

Contact

020 3996 0962

info@voqalai.com

The Evidence

The data behind AI receptionists.

AI-powered call handling is one of the fastest-growing categories in business automation.

$80B

Contact-centre savings from conversational AI by 2026 (Gartner, 2022)

67%

Of customers hang up when they can’t reach a real person (Forbes, 2023)

5.5M

UK SMEs relying on inbound phone calls (Federation of Small Businesses, 2024)

21×

Lead conversion increase when answered within 5 minutes (MIT/InsideSales.com, 2011)

£25K

Average UK receptionist salary. AI costs under £2,400/yr (ONS ASHE, 2024)

80%

Of voicemail callers won’t leave a message (PATLive, 2023)

91M

Active UK mobile subscriptions (Ofcom Communications Market Report, 2024)

$4.4T

Annual value AI could deliver across industries (McKinsey Global Institute, 2023)

Questions

Frequently asked questions.

An AI voice agent is an intelligent phone system powered by conversational AI that answers calls, books appointments, qualifies leads, and handles enquiries — just like a trained receptionist, but available 24/7 with no sick days, holidays, or hold music.

Voqal AI plans start at £197/month for 200 minutes, with no contracts or hidden fees. A full-time human receptionist costs £22,000–£28,000 per year (ONS, 2024), making AI 70–90% more cost-effective.

We’ll send you a personalised voice agent demo within 24 hours of your enquiry. From there, we handle everything — building your custom agent, integrating with your phone system, calendar, and CRM.

Our voice agents sound natural and conversational. They use your business’s tone, know your services inside out, and handle complex queries. Many callers don’t realise they’re speaking to an AI.

According to PATLive (2023), 80% of callers sent to voicemail will not leave a message. Forbes (2023) found that 67% of customers hang up when they cannot reach a real person. Research from MIT and InsideSales.com showed leads are 21× more likely to convert when contacted within five minutes. At £197/month, an AI receptionist pays for itself by capturing even one or two extra bookings.

According to ONS ASHE (2024), a full-time UK receptionist earns £22,000–£28,000 per year and works standard office hours. An AI receptionist from Voqal AI costs from £197/month, operates 24/7, handles multiple simultaneous calls, and never calls in sick. Gartner (2022) projects $80 billion in contact-centre savings from conversational AI by 2026.

Yes. Voqal AI Ltd (Companies House No. 17080303) processes all data in compliance with UK GDPR and the Data Protection Act 2018. Call data is encrypted in transit and at rest.

No. All managed service plans are month-to-month. Cancel anytime with no exit fees.

Dental practices, medical clinics, law firms, estate agents, accountancy firms, tradesmen, and many more across the UK and US. Any service-based business relying on inbound calls.

Yes. Unlike a human receptionist, our voice agents answer multiple simultaneous calls with zero wait time. Every caller gets an immediate, personalised response.