Your office is on viewings, your phones are unattended, and a buyer is browsing Rightmove at 9pm. Voqal answers every call, books viewings instantly, qualifies buyers and tenants, and routes vendor valuations to the right negotiator. 24/7 — because property doesn’t sleep.
Most property enquiries happen evenings and weekends — exactly when no one’s in the office. Forbes (2023) found 67% of callers hang up when they can’t reach a real person, and PATLive (2023) found 80% of voicemail callers don’t leave a message. For agents, that’s a viewing booked with the next agency on the high street.
Direct integration with your diary and viewing software. Buyers booking at 9pm Sunday, tenants at lunchtime, vendors after work — every viewing slotted before the caller hangs up.
Captures budget, deposit, mortgage status, position (first-time buyer, chain, cash), preferred areas, and bedroom requirements — so negotiators only follow up genuine interest.
Free valuations and instructions routed instantly to your senior negotiator or branch manager. Speed wins instructions — leads contacted within five minutes are 21× more likely to convert (MIT/InsideSales.com).
Handles tenant enquiries with right-to-rent prompts, referencing requirements, and pet/smoker filters per landlord instructions. Books viewings for properties that match.
Sales and lettings viewings booked into your calendar with property reference, viewer details, and confirmation SMS sent automatically.
Captures property details, address, reason for sale or letting, and books a market appraisal with your senior agent.
Pre-screens against landlord criteria — budget, employment, pets, smoker, household size — before booking viewings.
Existing applicants and vendors get routed to their negotiator, or a detailed message taken with property reference.
Yes. We integrate with Reapit, Alto, Jupix, OpenView, Vebra, Street.co.uk, and any system that supports calendar sync, webhook, or Zapier. We confirm the integration during your free demo.
Yes. We build separate flows for sales and lettings. Sales flow captures budget, position, and chain status. Lettings captures right-to-rent indicators, referencing readiness, and landlord-specific criteria.
Vendor or landlord valuation enquiries are flagged as high priority and routed straight to your senior negotiator or branch manager via call transfer or SMS — because speed wins instructions.
Yes. Calls can be routed by postcode, property reference, or extension. Each branch can have its own diary, FAQs, and on-call rules.
Personalised demo within 24 hours. Full deployment typically a few days.
From £197/month, no contracts. Personalised demo within 24 hours.